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We have collated the most frequently asked questions about the film production and film delivery below.

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The Example Film

How long should the film be?

This is a creative choice. You must consider how likely it is for the receiver to watch to the end based on the content of the film, the messaging you are trying to convey and your target audience. Discuss this with your chosen production company.

Does SEEN do the the visual effects?

No. You supply SEEN with After Effects project file(s) containing completed VFX.

How long should the personalisation be?

This is a creative choice. Ensure there is enough time on screen for text personalisations to be read by the viewer even on a small, phone screen.

Who cuts the film?

The production company or yourself, (if being produced without a production company).

How can I visually structure the flow of the film?

If you find your film to be too hard to visually understand, you can refer to the Film Structure page.

Name List

**How do we get the list of names?

Supply us with a gross list of names in your current database, and we’ll generate a list of the most common names to be used in the film production. For select countries, we have pre-prepared lists.

How do we record the names?

For information how to record the names, read our Name List guide.

How should the name video/audio file be delivered?

It should be delivered as one long video file with the correct grade and audio treatment matching the Example Film.

Who cuts the name file?